At Snyllo Éstetica (the “Website”and / or “App”, we want to give you the best possible experience to ensure that you enjoy our service. Your privacy and the security of your personal data is, and will always be, enormously important to us. So, we want to transparently explain how and why we gather, store, share and use your personal data – as well as outline the controls and choices you have around when and how you choose to share your personal data. That is our objective, and this Privacy Policy (“Policy”) will explain exactly what we mean in further detail below.

This Privacy Policy governs the use of epilaze-x, which helps users to register, communicate with the customer service team or dentists to avail orthodontic treatment and track the same (“Service” or “Company Service”). The Company Service is owned and operated by Snyllo innovations Pvt. Ltd.  (“Company” “we” or “us”, which terms would include successors and assigns). For the purpose of this Privacy Policy, wherever the context so requires “You”/”Your” shall mean any natural or legal person who has agreed to become a customer/ user on the Website and / or “App”  by providing personal information.

Your use of the Company Service and Website  is subject to the terms and conditions outlined in this Policy.

Please read this Privacy Policy carefully to understand the Company’s policies and practices regarding the information collected by the Company. By using the Website and / or “App” and the Company Services, you agree and confirm to be bound by all the terms of this Privacy Policy and consent to the Company’s collection, use, disclosure, retention and protection of your personal information as described hereunder. If you do not wish to provide the information the Company requires or do not agree to such terms of the Privacy Policy, do not access or use the Website or Company Service.

In case of any query, questions or comments about the Privacy Policy, please contact us on the email address as mentioned at the end of this Privacy Policy.

The Company may change/modify this Privacy Policy from time to time at its sole discretion, and your continued use of the Company Services after it makes any modifications/changes is deemed to accept such change/ modification. You are encouraged to review this Privacy Policy periodically for any changes.

1. What personal data or information does the Company / Website / App collect from You?.

Company collects two types of information from You:

1.1. Personally- Identifiable Information – information that can be associated with identifying a specific person. When you engage in a transaction through the Company Service, including but not limited to filling forms, creating an account, sending feedback, or otherwise availing or participating in the Company Service (collectively, “Identification Activities”), we may ask you to provide certain information about yourself. If you elect to engage in an Identification Activity, you may be asked to provide us with certain personal information, including but not limited to, your: name, email address, postal address, username and password, telephone and/or fax number, date of birth, other household information about you and your family, such as gender or product use preferences and/or behaviours, health information, dental history, photographs or videos and/or any other information you might be required to provide to us, to process your transaction, provide treatment, send communications in relation to it to you, and populate forms for future transactions. When you register in and avail the Company Service, we may also ask you to provide us with additional information, such as credit card information. Some of the information we may ask you to provide in relation to any Identification Activity, may be identified as mandatory or voluntary. If you fail to provide any mandatory information for an Identification Activity, you will not be permitted to engage in that Identification Activity with the Company Service. Some Personal Data processed may be considered sensitive, including Personal Data concerning your health. We process this information only to the extent necessary to carry out its obligations to your licensed dental care provider and you, and to provide your licensed dental provider and you with our goods and services.

1.2. Non-Personally Identifiable Information – information that cannot identify a specific person. This type of information may include things like the type of browser you are using, your Internet Protocol (“IP”) address, mobile carrier information, mobile device information, information collected through cookies, web beacons, pixel tags and other tracking technologies, or general and/or aggregated location data that does not constitute Personally Identifiable Information.

We, and/or our authorized third-party service providers, may automatically collect this information when you visit or use the Company Service using electronic tools like cookies and web beacons or pixel tags, advertising ID or similar identifier, information about your device’s operating system and information about the way you use the website and / or “App” .

We may use Non-Personally Identifiable Information to troubleshoot, administer the Company Service, to analyse trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized third-party service providers to measure the overall effectiveness/efficiency of our products and services that helps us personalise and continuously improve your experience at the Website and / or “App” .

2: Public Content.

The information that you knowingly provide and/or share through the Company Service is intended for public consumption or on public forum, which includes but not limited to, your reviews, tips, check-ins, comments, likes, bookmarks, friends, lists, compliments, and account profile. We may display this information through the Company Service, share it with businesses, and further distribute it to a wider audience through third party sites and services. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You share or upload on the public platform through the Company Service, including any text, data, information, images, photographs, video or any other information which you may upload, transmit or store through the Company Service. However, We reserve the right to use/reproduce any content uploaded by You on the public platform and You agree to grant royalty free, irrevocably, unconditionally, perpetually and worldwide right to Us to use the content for reasonable business purpose.

3: Communications.

When you sign up for an account or use certain features of the Company Service, you consent to receive messages from other users of the Company Service, businesses, and the Company itself. We may also use your information to contact you through about and/or to promote and market our own goods and services that may be of interest to you. With your consent, we may also use your information to contact you through text and voice messages about and/or to promote and market these goods and services.

If you do not wish to receive emails from us, you may elect to opt-out / email us your preference of not receiving any messages / emails on the email address mentioned at the end of this Privacy Policy or by hitting the “unsubscribe” button at the bottom of any of our e-mails. Please note that you cannot opt-out of receiving any Administrative Emails. “Administrative Emails” shall mean and include but not limited to, any change or modification of legal policy, administrative policy, service policy or any other policy as applicable or any activity related to the Company Service, which includes but is not limited to, emails regarding your account, requests or inquiries, and purchases of products and services. The treatment you receive from your licensed dental provider is not conditioned on your consent to receive promotional and/or marketing communications.

If you exchange messages with others through the Company Service, we may store that information to process and deliver them, to allow you to manage them, and we may further review and disclose them in connection with investigations related to the operation and use of the Company Service. We may not deliver messages that we believe are objectionable, such as spam messages or requests to exchange reviews for compensation. We may also store information that you provide through communications to us, including from phone calls, whatsapp messages, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on the Company Service, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business.

4: Release of Personally Identifiable Information.

We will not sell or share your Personally Identifiable Information with other parties, except as may be required by law or if you have given consent for the same or as mentioned in this Privacy Policy. We reserve the right to disclose your Personally Identifiable Information as required by law, whereconsent is taken by you and when we believe that such disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us, enforce or apply this Privacy Policy, Terms of Service or other agreements or protect the rights, property or safety of the Company Service, users of the Company Service or others or for the purpose of helping us to personalise and continuously improve your experience at the Website and / or “App”. We may further use/share the pictures and videos shared by you through the Company Service in a manner in which it does not identify You, for reasonable business purpose.

5: Release of Non-Personally Identifiable Information.

We may disclose or share Non-Personally Identifiable Information with third party service providers and the public. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) or use third party service providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our users to administer the Company Service. We may also publish this aggregated information for promotional purposes. We may use third party service providers to serve ads when you participate in the Company Service. These companies may use Non-Personally Identifiable Information about your visits and use of the Company Service, and visits to other websites or locations to provide, through the use of network tags, advertisements about goods and services that may be of interest to you.

6: Choices on Collection/Use of Information.

You can always choose not to provide any information which you do not wish to share. There is although certain information which is mandatory is required to engage and participate in the Company Service. Other users may be able to identify you, or associate you with your account, in case you include such Personally Identifiable Information in the content you post publicly. Please note that the messages you send or receive using the Company Service are only private to the extent that both you and the person you are communicating with keep them private. For example, if you send a message to another user, that user may choose to publicly post it, then in that case, the Company will not be liable for such disclosure and the terms of this Privacy Policy does not extend to such sharing of information. Further, the Company may access and disclose such messages during any investigations relating to use of the Company Service.

7. Social Media

If you are a user of Facebook, Twitter, Instagram or any other social media sites with public account settings and you comment or review we will be able to pull your reviews of our products from the social media sites and post them on our Website and / or “App”. This is so that we can share your opinions about our products with the visitors of our Website and / or “App”. Before being posted on our Website and / or “App”, your comments will be reviewed by us.

By posting or otherwise making available any content about your Snyllo Éstetica experience on a public social media platform, and responding “yes” if we ask for your permission to re-post content on our owned channels, such as Facebook, Pinterest, YouTube, Twitter, Instagram, and others, you represent and warrant that you are eighteen (18) years of age or older and that you agree to the terms and conditions listed on our page on the Website and / or “App”.

8. Data Tracking

To facilitate and customize your experience with the Company Service, we may store cookies on your computer or other similar device through which you access the Company Service. By using the Company Service, you agree and consent to the Company to place cookies on your Computer or mobile or any other device which you may use to access the Company Service.

A cookie is a small text file that is stored on your computer or other device for record-keeping purposes that contains information about you. To facilitate and customize your user experience with the Company Service, we may store cookies on your mobile/computer or other similar device through which you may access the Company Service to track and target your interests and to collect information from you. We may use Third Party Service Providers to display advertisements on the Company Service who as part of their service, they may place separate cookies on your computer or similar device. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by the Company Service only and does not cover the use of cookies by any Third-Party Service Provider. Most browsers/apps automatically accept cookies; however, you may be able to modify your browser/mobile settings to decline cookies. If you decline or delete these cookies, some parts of the Company Service may not work properly.

Please note that we only collect your Personally Identifiable Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Personally Identifiable Information to any third party or otherwise trade on it.

This Privacy Policy only addresses the use and disclosure of the information we collect from you through the Company Service and Website and / or “App”. Other websites or services that may be accessible through the Company Service may have their own privacy policies and data collection, use and disclosure practices. If you use/ visit any such website, we urge you to review that website’s privacy policy. We are not responsible for the policies or practices of third parties.

9. Privacy Settings

As a user, you may have limited access to privacy settings. These settings help hide information you might want to share with other users and/or the public. It is up to you to select the appropriate privacy settings. If you don’t agree with the available privacy settings, please stop using the Company Service.

10. Trademark, copyright and Restrictions

The Website and / or “App”and the Company Service is controlled and operated by the Company. All material on the Website and / or “App”, including but not limited to logo, images, illustrations, and video clips (“ Proprietary Material”), are protected by copyrights, trademarks, and other intellectual property rights. You must not copy, reproduce, republish, upload, post, transmit or distribute such Proprietary Material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Any use of the Proprietary Material for any purpose is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.

11. Children’s Privacy

At Snyllo Éstetica, we do not intend to collect any information from children under the age of eighteen (18), unless the information is collected from a parent or guardian. While we cannot stop a child from accessing the Website, we do not collect any Personal Information without making it clear that the person providing the information must be at least 18 years old. If you are a parent or guardian and believe your child under 18 has provided us Personal Information which you would like to review or request be deleted, or you have questions about our Sites collecting information from children, please contact us at hello@snylloestetica.com

12. Your Rights

If you have rights concerning access, disclosure, amendment, or deletion (as determined by applicable law), you may contact us at the address or email listed below.

13. Customer Service

For any assistance or queries/questions regarding this Privacy Policy or the processing or usage of information provided by you in connection with the Company Service, you may contact us at hello@snylloestetica.com